Review: Mandarin Oriental Hong Kong
We travelled to Hong Kong for a quick shopping trip so decided to treat ourselves to the imperial old school charm of the Mandarin Oriental. The hotel has been renowned for decades as one of the world’s leading hotels so we were keen to check it out and see what all the fuss was about. The hotel is located on Connaught Road on Hong Kong island and has been around since the ’60s – it’s practically hotel royalty.
We arrived in Hong Kong late one evening after our flight from Bangkok. Waiting for us at the airport was a Mandarin Oriental representative who gladly took our luggage and escorted us to the separate limo pickup area. The weather was hot and humid in typical Hong Kong fashion.
The pickup service set us back $950 HKG and was well worth the cost – waiting for us inside the car was cold water and cool towels which was refreshing after our flight. The driver told us that we had a choice of music at our disposal, so we decided on relaxing Chinese violin music to get us in the mood. After a drive of roughly 30 minutes we arrived at the hotel, checked in and in a flash we were on our way to our room on level 22.
As we made the booking through Centurion travel we were eligible for a free night and a free upgrade. We paid roughly $1500 AUD for the stay of four nights (which was for a basic city view suite). Impressing us immensely however was the room that we were upgraded to. The “Harbour View” deluxe suite was to be our home for our short stay – and even better was that it was on the highest room floor in the hotel.
The room was reasonably spacious with a desk to the left upon entering the suite. The lounge had doors that opened out to a fairly narrow balcony – it’s worth knowing that this top level is the only level that has a wrap-around balcony. The suite was perfect in size considering that Hong Kong hotel rooms are generally on the small side, so we we’re quite surprised. The room had an excess of wood in a very typical British imperial fashion. Where did I put the cigars and cognac?
The bathroom had a his and hers vanity (or a his and his in our case), a big deep bath and a refreshing shower with good pressure. There was also a toilet for those paying attention… unfortunately (and embarrassingly) our toilet got blocked on one occasion. I have a feeling it has something to do with the Asia “No toilet paper down the toilet” thing – I’ve never quite worked out where you can flush the paper and where you can’t. Blocked toilets aside, the provided amenities in the bathroom were top notch with Hermès toiletries. There was also a TV above the bath which was quite a novelty for this writer.
The spa at the hotel was fantastic on one of two occasions. The good massage we had (which was a “90 min day off” treatment) was probably one of the best treatments I’ve ever had. Unfortunately it was the polar opposite the next treatment we had, with the therapist lacking any motivation to do more than just caress and pat me like I was some kind of farm animal. However, we won’t write-off the spa experience entirely as even therapists have bad days.
The staff at the hotel were always eager to assist – they were efficient, friendly and the service immaculate. The room cleaner was proactive (e.g. folding our clothes in the wardrobe when not being asked) which was a nice touch.
Overall, we were very happy with the Mandarin Oriental Hong Kong. The location is perfect for exploring Hong Kong island and the shopping that you must do. Your right in the action! The room we had was great and it met all expectations. The hotel has also got a swathe of top quality restaurants and all impressed us (though our favourite was Pierre). Note that the hotel relies on its old school imperial charm so it does have that classic feel to it… some guests may not like that stuffy British vibe.
If you have the money to burn, give the Mandarin Oriental a go and try this charming property for some old school imperial charm.